PRIVACY POLICY & GDPR CLARIFICATION TEXT

This Clarification Text (“Clarification Text”) is issued by Miller Carter Yazılım A.Ş. (“Ustatyemek.app”) to inform users, members, and visitors (“Data Subjects”) regarding the processing of personal data collected through the website (www.ustatyemek.app) and the mobile application.

  1. Collected Personal Data

Ustatyemek.app categorizes processed personal data as follows:

  • Identity and Contact Information: Name, surname, email address, and (if provided) phone number, gender, date of birth, height, and weight. The Turkish Republic Identification Number (T.C. Kimlik No) is only processed when explicitly required by law (e.g., for official billing).
  • User Profile & Transaction: Membership ID, billing details, search history, filtering preferences, ratings, comments, and in-app interactions.
  • Payment Information: Details regarding payment methods. Please note that full credit card information is processed via secure, certified third-party payment providers; Ustatyemek.app does not store full card details on its own servers.
  • Technical & Security Information: Device details, IP address, encrypted passwords, cookie records, and login methods (Google, Facebook, Apple ID).
  • Marketing Information: Reports and evaluations reflecting habits and likes, targeting information, and cookie records.
  • Legal & Request Management: Correspondence with authorities, lawsuit/execution files, legal information requests, and records of requests/complaints made via the platform.
  • Audio/Visual Records: Voice recordings from call center interactions.

Special Note: Aside from physical attributes necessary for personalized recommendations (height/weight), Ustatyemek.app does not process sensitive data of a special nature (e.g., race, religion, political opinions, etc.).

  1. Purposes of Data Processing

Personal data is processed for the following purposes:

  • Contractual Necessity: Fulfillment of the membership agreement, account management, and processing of payments/refunds.
  • Personalization & User Experience: Analyzing usage habits to provide AI-powered meal recommendations, market research, and sending push notifications.
  • Operational Security: Ensuring the technical integrity of the platform, preventing fraudulent activities, and managing relations with business partners.
  • Legal Compliance: Providing information to authorized institutions, managing legal proceedings, and preventing fraudulent activities.
  1. Methods and Legal Grounds for Collection

Data is collected via electronic means (app, website, cookies) or physically (mail/cargo). Legal grounds include:

  • Legal Requirement: Explicitly provided for by law.
  • Contractual Necessity: Where processing is directly related to the performance of the User Agreement.
  • Legal Obligation: Mandatory for the Company to fulfill its legal duties.
  • Public Data: Data made public by the user.
  • Legitimate Interest: Necessary for the Company’s legitimate interests, provided it does not harm your fundamental rights.
  1. Transfer of Personal Data

Your data may be shared with domestic or international affiliates, shareholders, business partners, and authorized public/private entities. This includes:

  • Miller Carter Group: To ensure commercial and operational continuity.
  • Third-Party Service Providers: Hosting services, legal offices, and SMS/email providers for security, error resolution, and operational assessment.
  • Global Storage: You acknowledge that these third parties may store data on servers worldwide.
  1. Data Retention and Security
  • Retention: Data is stored for the duration required by the processing purpose and the relevant legal statutes of limitation.
  • Protection:app implements technical and administrative measures (risk analysis, penetration tests, access controls) to prevent unlawful access or processing.
  1. Your Rights

Under Article 11 of the KVKK, you have the right to learn if data is processed, request information, demand corrections, or ask for the deletion of data. Requests sent to [Address] will be finalized within 30 days.

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